Privacy Notice

Effective Date: 7/1/2025

Reserva Food Systems, Inc. ("Reserva," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Notice describes how we collect, use, and disclose personal data through our websites, applications, and related services (collectively, the "Services").

1. Information We Collect

We collect the following categories of information:

  • Personal Identifiers: Name, email address, phone number, and mailing address

  • Business Information: Company name, job title, tax identification number

  • Financial Information: Bank account details, payment and transaction history

  • Usage Data: IP address, browser type, access times, pages viewed, and referring URLs

  • Communication Data: Messages and communications with us or other users

2. How We Use Your Information

We use your information to:

  • Provide and manage the Services

  • Process transactions and send related communications

  • Respond to inquiries and provide customer support

  • Send technical notices, updates, and security alerts

  • Analyze usage and improve the Services

  • Prevent fraud and enforce our Terms

  • Comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf (e.g., payment processors, cloud providers)

  • Business Partners: With your consent, we may share data with partners for co-branded services

  • Legal and Regulatory Authorities: When required by law or to protect our legal rights

  • Successors: In connection with a merger, sale, or acquisition

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your use of the Services. You can manage your cookie preferences in your browser settings.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes described in this Privacy Notice unless a longer retention period is required or permitted by law.

6. Data Security

We maintain administrative, technical, and physical safeguards to protect your personal data against unauthorized access or disclosure.

7. Your Rights and Choices

You may:

  • Access and update your personal information

  • Request deletion of your data, subject to legal retention obligations

  • Opt out of marketing communications

To exercise your rights, contact us at: privacy@reservapay.com

8. International Transfers

Your data may be stored and processed in the United States or other countries where we or our service providers operate. We take steps to ensure your information receives an adequate level of protection.

9. Children’s Privacy

The Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

10. Changes to This Privacy Notice

We may update this Privacy Notice periodically. Material changes will be communicated via our website or directly to users as appropriate.

11. Contact Us

If you have questions about this Privacy Notice, contact us at:

Reserva Food Systems, Inc.
 
Email:privacy@reservapay.com